Hard or Software, helping wherever I can!



Robin "Jack0r" Hielscher
NRW, Germany
male (in a relationship)
Trainee IT specialist in system integration
Author and Creator of the Helping Squad

Gaming Box

27" LG 27MB35PH-B
22" LG W2261V
Intel Core I7-4770
Asus H87Pro
16GB Patriot DDR3
Nvidia GeForce GTX 970
CoolerMaster HAF932
Windows 10


Behringer Xenyx Q1002USB
Samson C01 Condenser Mic
Logitech G105
Razer Deathadder Chroma
Razer eXactMatXcontrol
Sennheiser PC 350
Logitech Z-560
XBox 360 Pad USB

My Services

Hardware Support

Planning, installation, service and repair, troubleshooting and general support requests combined with Software knowledge to help you throguh all problems.

Software Support

Troubleshooting Software problems, explaining Software usage combined with Hardware knowledge from Audio Mixers over Network Equipment to Printer problems.

Text Guides

User Manuals or guides / tutorials. See the Helping-Squad Homepage for some examples and be sure to contact me for more info.

Video Guides

Videos for Software and Hardware, unboxing, tests, installation, guides and tutorials. Be sure to contact me for more info. Examples can be found on my Youtube Channel.